Baking & Snack - September 2021 - 83

handle in our short-term memory. It causes people to
act; it makes them want to move forward. "
She explained that our brains are making calculations
throughout the day, determining if we can be successful
at what we're doing. By setting and reinforcing a few priorities
rather than a dozen or more helps employees stay
focused and feel like they are doing a good job.
Another key to creating a great work culture is building
relationships with employees. This is where training
frontline supervisors is so important.
" If an organization can invest anywhere, start with
your frontline supervisors because they're the ones leading
your employees, " Ms. Goyette said. " I found frontline
supervisors can honestly make some of the biggest
impacts. "
Because supervisors have the most interaction with
workers, this is where companies can have the greatest
impact to keep employees happy. Leaders should have
one-on-one meetings with supervisors to see what
their challenges are and to train them how to lead their
people, she added.
" WE WANT OUR PEOPLE TO
UNDERSTAND THAT THEIR
DECISIONS THEY MAKE ON
THE FLOOR, WE WANT THEM TO
THINK AS AN OWNER WOULD. "
Mike Porter, New Horizons Baking Co.
Building relationships with frontline workers can be
as easy as setting up a breakroom in such a way that
encourages people to sit in groups and chat at lunch,
conducting team-building exercises with the crew, or
encouraging an occasional happy hour.
" We like to think it's all about work, but when we
do that informal chitchat, what are we doing? We're
building relationships, " Ms. Goyette explained. " And
what happens when we build relationships? 'I don't
want to let my teammates down because I just learned
that we both have German shepherds, I can't let him
down.' It's just those little things that help us build
relationships and see what we have in common. And
now we care more. "
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Baking & Snack - September 2021

Table of Contents for the Digital Edition of Baking & Snack - September 2021

Baking & Snack - September 2021 - Intro
Baking & Snack - September 2021 - 1
Baking & Snack - September 2021 - 2
Baking & Snack - September 2021 - VDG-1
Baking & Snack - September 2021 - VDG-2
Baking & Snack - September 2021 - 3
Baking & Snack - September 2021 - 4
Baking & Snack - September 2021 - 5
Baking & Snack - September 2021 - 6
Baking & Snack - September 2021 - 7
Baking & Snack - September 2021 - 8
Baking & Snack - September 2021 - 9
Baking & Snack - September 2021 - 10
Baking & Snack - September 2021 - 11
Baking & Snack - September 2021 - 12
Baking & Snack - September 2021 - 13
Baking & Snack - September 2021 - 14
Baking & Snack - September 2021 - 15
Baking & Snack - September 2021 - 16
Baking & Snack - September 2021 - 17
Baking & Snack - September 2021 - 18
Baking & Snack - September 2021 - 19
Baking & Snack - September 2021 - 20
Baking & Snack - September 2021 - 21
Baking & Snack - September 2021 - 22
Baking & Snack - September 2021 - 23
Baking & Snack - September 2021 - 24
Baking & Snack - September 2021 - 25
Baking & Snack - September 2021 - 26
Baking & Snack - September 2021 - 27
Baking & Snack - September 2021 - 28
Baking & Snack - September 2021 - 29
Baking & Snack - September 2021 - 30
Baking & Snack - September 2021 - 31
Baking & Snack - September 2021 - 32
Baking & Snack - September 2021 - 33
Baking & Snack - September 2021 - 34
Baking & Snack - September 2021 - 35
Baking & Snack - September 2021 - 36
Baking & Snack - September 2021 - 37
Baking & Snack - September 2021 - 38
Baking & Snack - September 2021 - 39
Baking & Snack - September 2021 - 40
Baking & Snack - September 2021 - 41
Baking & Snack - September 2021 - 42
Baking & Snack - September 2021 - 43
Baking & Snack - September 2021 - 44
Baking & Snack - September 2021 - 45
Baking & Snack - September 2021 - 46
Baking & Snack - September 2021 - 47
Baking & Snack - September 2021 - 48
Baking & Snack - September 2021 - 49
Baking & Snack - September 2021 - 50
Baking & Snack - September 2021 - 51
Baking & Snack - September 2021 - 52
Baking & Snack - September 2021 - 53
Baking & Snack - September 2021 - 54
Baking & Snack - September 2021 - 55
Baking & Snack - September 2021 - 56
Baking & Snack - September 2021 - 57
Baking & Snack - September 2021 - 58
Baking & Snack - September 2021 - 59
Baking & Snack - September 2021 - 60
Baking & Snack - September 2021 - 61
Baking & Snack - September 2021 - 62
Baking & Snack - September 2021 - 63
Baking & Snack - September 2021 - 64
Baking & Snack - September 2021 - 65
Baking & Snack - September 2021 - 66
Baking & Snack - September 2021 - 67
Baking & Snack - September 2021 - 68
Baking & Snack - September 2021 - 69
Baking & Snack - September 2021 - 70
Baking & Snack - September 2021 - 71
Baking & Snack - September 2021 - 72
Baking & Snack - September 2021 - 73
Baking & Snack - September 2021 - 74
Baking & Snack - September 2021 - 75
Baking & Snack - September 2021 - 76
Baking & Snack - September 2021 - 77
Baking & Snack - September 2021 - 78
Baking & Snack - September 2021 - 79
Baking & Snack - September 2021 - 80
Baking & Snack - September 2021 - 81
Baking & Snack - September 2021 - 82
Baking & Snack - September 2021 - 83
Baking & Snack - September 2021 - 84
Baking & Snack - September 2021 - 85
Baking & Snack - September 2021 - 86
Baking & Snack - September 2021 - 87
Baking & Snack - September 2021 - 88
Baking & Snack - September 2021 - 89
Baking & Snack - September 2021 - 90
Baking & Snack - September 2021 - 91
Baking & Snack - September 2021 - 92
Baking & Snack - September 2021 - 93
Baking & Snack - September 2021 - 94
Baking & Snack - September 2021 - 95
Baking & Snack - September 2021 - 96
Baking & Snack - September 2021 - 97
Baking & Snack - September 2021 - 98
Baking & Snack - September 2021 - 99
Baking & Snack - September 2021 - 100
Baking & Snack - September 2021 - 101
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Baking & Snack - September 2021 - 103
Baking & Snack - September 2021 - 104
Baking & Snack - September 2021 - 105
Baking & Snack - September 2021 - 106
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Baking & Snack - September 2021 - 109
Baking & Snack - September 2021 - 110
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Baking & Snack - September 2021 - 114
Baking & Snack - September 2021 - 115
Baking & Snack - September 2021 - 116
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