Baking & Snack - May 2022 - 93

lege town, so Mr. Quigg also implemented a shift that's
on Friday, Saturday and Sunday to accommodate students'
schedules.
" The key there is listening and being flexible and
throwing out all the ideas of how you structure pay,
benefits, work schedules, " he said. " All that stuff is up for
grabs now, and it never was before. "
This versatility is critical in helping bakeries stack up
against competitors like Amazon who have already become
more accommodating of workers' schedules.
" We have two Amazon warehouses in Lexington, and
they are very innovative as it relates to on-demand Uber
work, " Mr. Quigg explained. " And frankly, that's made us
step up our game. We have to be more aligned with what
people want because Amazon will do that as well, and
that's a major competitor for us in the labor department. "
5 Generation Bakers, McKees Rocks, Pa., has made a
similar commitment to investing in its workers. President
Scott Baker buys lunch for the crew each Friday, enters
employees into a $50 raffle if they're on time for their
shift, and offers a loan program to help employees in
times of need.
" We've lost a couple hundred dollars several times,
but that's not going to stop us from still trying to do
what I can to help my employees, " Mr. Baker said.
The bakery has increased compensation 30% since the
pandemic, and Mr. Baker said he doesn't intend to scale
back rates, always making sure he's paying more than
other bakeries in the area.
More Than a Bakery and 5 Generation Bakers are not
alone. Mr. Brixey said more than 80% of the bakeries he
speaks with are boosting pay and expanding benefits to
get ahead of employee losses.
" In the past, we've waited until someone knocked on
the door and said, 'Hey, I'm giving my notice,' and then
you addressed it because you could backfill the position
a little easier, " he said. " But those days are long gone. "
There is no silver bullet for bakers' workforce troubles,
but those who invest in the fulfillment of their workers
will be able to weather the storm.
*
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Baking & Snack - May 2022

Table of Contents for the Digital Edition of Baking & Snack - May 2022

Baking & Snack - May 2022 - Intro
Baking & Snack - May 2022 - 1
Baking & Snack - May 2022 - 2
Baking & Snack - May 2022 - 3
Baking & Snack - May 2022 - 4
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