Baking & Snack - December 2021 - 18

OPERATIONS EXECUTIVE OF THE YEAR
" Looking back, I'd say I was a 'project manager,' but we
didn't really do titles, " he said. " What Glade really said to
me was, 'Don't let any good ideas die.' "
In other words, it was Mr. Dairman's responsibility to vet
and implement those ideas found to be worthwhile. It was
during this time that Mr. Dairman executed some of his
favorite projects: the cross-docking that made Doughnut
Peddler's expansion possible and the donut cart that made
delivery more efficient.
Doughnut Peddler is the kind of company that is always
looking for ways to be better: more efficient, more streamlined,
better product quality, etc. There is no settling here.
" We've always been almost prideful in that we don't just
accept that this is the way something is or this is the way
everyone does it or the way we've always done it; none of
those fly, " Mr. Dairman explained.
If the company sees a limitation, the leadership vets the
DAIRMAN'S care doesn't stop with Doughnut Peddler
Jon Dairman's culture of care goes beyond the walls of
Doughnut Peddler, Chandler, Ariz. He's a big fan of paying
it forward in the industry.
" A lot of people helped me; most of my knowledge I
didn't figure out myself, but I got from conversations with
people, " he said, remembering the bakers who let him
tour their facilities and pick their brains, the equipment
suppliers who shared their knowledge with him and then
were humble enough to listen to his suggestions.
When Cincinnati-based United Dairy Farmers (UDF)
called in early 2019 to ask for advice on starting up its first
donut facility, Mr. Dairman was happy to help, even going
as far as to visit the facility. These sorts of calls aren't uncommon.
Bakers often call asking for advice the first time
they are looking into automated sheeting or trying a new
piece of equipment. And Mr. Dairman sees these conversations
as helpful to everyone.
" It's actually a win for everyone because the more we
communicate on the bakery side, we push the equipment
manufacturers to be better, " he said. " We can share the
secrets we've learned, which equipment is best. "
And you never know whose help you may need some
day. When Doughnut Peddler had a part break and no
spare, UDF stepped in and loaned Mr. Dairman one.
As far as maintaining Doughnut Peddler's competitive
edge, Mr. Dairman is always trying to stay humble and
improve.
" There are all different types of competition, every business
comes at things differently, " he said, before adding
with a smile: " Now if someone told me they were going
to build a fresh daily donut plant in one of our areas I'd tell
them good luck with that. "
18 Baking & Snack December 2021 / www.bakingbusiness.com
whys, and that's in line with Mr. Dairman's fix-it attitude.
" I only like to focus on something negative if I'm trying
to fix it, " he said. " If you want to sit and talk about how
things are wrong, I don't want to talk about it. If you want to
sit around and talk about how to fix what's wrong, I'm here
all day, whether it's a work problem or a personal problem,
doesn't matter. "
The obsession with problem-solving along with attention
to detail and an engineering mind made Mr. Dairman
the perfect person to step in when Doughnut Peddler itself
was obsessed with working out the kinks of its operations.
" Jon never stops questioning why things are done certain
ways and is always curious about continuous improvement, "
Mr. Duffy said. " He is also humble enough to know
that when something doesn't work, you move onto the next
need; it's a great trait. "
One of his first projects in his new role was to solve the
issue of cross-docking. At the time, Doughnut Peddler was
supplying all its stores in Arizona from a facility in Phoenix.
Seven drivers would head 2 hours to Tucson every night
and then begin their routes. The goal was to turn Tucson
into a distribution hub, so only one vehicle had to make
the two-hour drive to deliver the donuts to the distribution
center. For this to work, Mr. Dairman had to vet the best
trucks, how to staff seven drivers local to Tucson, as well as
managing food safety and pest control in a remote facility.
And while he insists that someone would have eventually
figured it out, Mr. Dairman is still proud of what he accomplished.
Without it, Doughnut Peddler would not have the
reach it does today as all five of its facilities use this model.
Mr. Dairman's second project keyed in on his strengths
and gets to the heart of what he loves to do: engineering
with an eye toward innovation. A company committed to
efficiency, Doughnut Peddler uses every inch of space in
its delivery trucks to fit as many donuts as possible. That
may have been efficient storage, but delivery was anything
but. Drivers would have to deliver 10-15 trays of donuts to
each customer and choose between making multiple trips
at each stop or stacking trays, which damages product.
However, the efficient rack configuration left a 2-inch
space between the rack and the door. One big idea that kept
getting left behind was the dream of a collapsible cart, one
that could be stored in that space but was sturdy enough
to transport multiple donut trays and make delivery faster.
" A lot of people said it couldn't be done because you
needed something light enough to lift up and put in the
truck, something strong enough that go in and out of
parking lots, and something that can fold to fit in a 2-inch
space, " Mr. Dairman said.
Tasked with solving the problem, Mr. Dairman hired
an engineering company. Three or four designs later, they
couldn't figure it out and eventually stopped taking his
calls. One day, while brainstorming over a bunch of parts,
http://www.bakingbusiness.com

Baking & Snack - December 2021

Table of Contents for the Digital Edition of Baking & Snack - December 2021

Baking & Snack - December 2021 - Intro
Baking & Snack - December 2021 - 1
Baking & Snack - December 2021 - 2
Baking & Snack - December 2021 - 3
Baking & Snack - December 2021 - 4
Baking & Snack - December 2021 - 5
Baking & Snack - December 2021 - 6
Baking & Snack - December 2021 - 7
Baking & Snack - December 2021 - 8
Baking & Snack - December 2021 - 9
Baking & Snack - December 2021 - 10
Baking & Snack - December 2021 - 11
Baking & Snack - December 2021 - 12
Baking & Snack - December 2021 - 13
Baking & Snack - December 2021 - 14
Baking & Snack - December 2021 - 15
Baking & Snack - December 2021 - 16
Baking & Snack - December 2021 - 17
Baking & Snack - December 2021 - 18
Baking & Snack - December 2021 - 19
Baking & Snack - December 2021 - 20
Baking & Snack - December 2021 - 21
Baking & Snack - December 2021 - 22
Baking & Snack - December 2021 - 23
Baking & Snack - December 2021 - 24
Baking & Snack - December 2021 - 25
Baking & Snack - December 2021 - 26
Baking & Snack - December 2021 - 27
Baking & Snack - December 2021 - 28
Baking & Snack - December 2021 - 29
Baking & Snack - December 2021 - 30
Baking & Snack - December 2021 - 31
Baking & Snack - December 2021 - 32
Baking & Snack - December 2021 - 33
Baking & Snack - December 2021 - 34
Baking & Snack - December 2021 - 35
Baking & Snack - December 2021 - 36
Baking & Snack - December 2021 - 37
Baking & Snack - December 2021 - 38
Baking & Snack - December 2021 - 39
Baking & Snack - December 2021 - 40
Baking & Snack - December 2021 - 41
Baking & Snack - December 2021 - 42
Baking & Snack - December 2021 - 43
Baking & Snack - December 2021 - 44
Baking & Snack - December 2021 - 45
Baking & Snack - December 2021 - 46
Baking & Snack - December 2021 - 47
Baking & Snack - December 2021 - 48
Baking & Snack - December 2021 - 49
Baking & Snack - December 2021 - 50
Baking & Snack - December 2021 - 51
Baking & Snack - December 2021 - 52
Baking & Snack - December 2021 - 53
Baking & Snack - December 2021 - 54
Baking & Snack - December 2021 - 55
Baking & Snack - December 2021 - 56
Baking & Snack - December 2021 - 57
Baking & Snack - December 2021 - 58
Baking & Snack - December 2021 - 59
Baking & Snack - December 2021 - 60
Baking & Snack - December 2021 - 61
Baking & Snack - December 2021 - 62
Baking & Snack - December 2021 - 63
Baking & Snack - December 2021 - 64
Baking & Snack - December 2021 - 65
Baking & Snack - December 2021 - 66
Baking & Snack - December 2021 - 67
Baking & Snack - December 2021 - 68
Baking & Snack - December 2021 - 69
Baking & Snack - December 2021 - 70
Baking & Snack - December 2021 - 71
Baking & Snack - December 2021 - 72
Baking & Snack - December 2021 - 73
Baking & Snack - December 2021 - 74
Baking & Snack - December 2021 - 75
Baking & Snack - December 2021 - 76
Baking & Snack - December 2021 - 77
Baking & Snack - December 2021 - 78
Baking & Snack - December 2021 - 79
Baking & Snack - December 2021 - 80
Baking & Snack - December 2021 - 81
Baking & Snack - December 2021 - 82
Baking & Snack - December 2021 - 83
Baking & Snack - December 2021 - 84
Baking & Snack - December 2021 - 85
Baking & Snack - December 2021 - 86
Baking & Snack - December 2021 - 87
Baking & Snack - December 2021 - 88
Baking & Snack - December 2021 - 89
Baking & Snack - December 2021 - 90
Baking & Snack - December 2021 - 91
Baking & Snack - December 2021 - 92
Baking & Snack - December 2021 - 93
Baking & Snack - December 2021 - 94
Baking & Snack - December 2021 - 95
Baking & Snack - December 2021 - 96
Baking & Snack - December 2021 - 97
Baking & Snack - December 2021 - 98
Baking & Snack - December 2021 - 99
Baking & Snack - December 2021 - 100
Baking & Snack - December 2021 - 101
Baking & Snack - December 2021 - 102
Baking & Snack - December 2021 - 103
Baking & Snack - December 2021 - 104
Baking & Snack - December 2021 - 105
Baking & Snack - December 2021 - 106
Baking & Snack - December 2021 - 107
Baking & Snack - December 2021 - 108
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-december-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-november-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-october-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-september-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-august-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-july-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-june-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-may-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-april-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-march-2021
https://digitalbs.bakingbusiness.com/sosland/bs/baking-snack-february-2021
http://digitalbs.bakingbusiness.com/sosland/bs/2020_12_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_11_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_10_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_09_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_08_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_07_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_06_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_05_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_04_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_03_01
http://digitalbs.bakingbusiness.com/sosland/bs/2020_02_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_12_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_11_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_10_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_09_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_08_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_07_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_06_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_05_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_04_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_03_01
http://digitalbs.bakingbusiness.com/sosland/bs/2019_02_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_12_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_11_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_10_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_09_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_08_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_07_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_06_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_05_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_04_01
http://digitalbs.bakingbusiness.com/sosland/bs/2018_03_01
https://www.nxtbook.com/sosland/bs/2018_02_01
https://www.nxtbook.com/sosland/bs/2017_12_01
https://www.nxtbook.com/sosland/bs/2017_11_01
https://www.nxtbook.com/sosland/bs/2017_10_01
https://www.nxtbook.com/sosland/bs/2017_09_01
https://www.nxtbook.com/sosland/bs/2017_08_01
https://www.nxtbook.com/sosland/bs/2017_07_01
https://www.nxtbook.com/sosland/bs/2017_06_01
https://www.nxtbook.com/sosland/bs/2017_05_01
https://www.nxtbook.com/sosland/bs/2017_04_01
https://www.nxtbook.com/sosland/bs/2017_03_01
https://www.nxtbook.com/sosland/bs/2017_02_01
https://www.nxtbook.com/sosland/bs/2016_12_01
https://www.nxtbook.com/sosland/bs/2016_11_01
https://www.nxtbook.com/sosland/bs/2016_10_01
https://www.nxtbook.com/sosland/bs/2016_09_01
https://www.nxtbook.com/sosland/bs/2016_08_01
https://www.nxtbook.com/sosland/bs/2016_07_01
https://www.nxtbook.com/sosland/bs/2016_06_01
https://www.nxtbook.com/sosland/bs/2016_05_01
https://www.nxtbook.com/sosland/bs/2016_04_01
https://www.nxtbook.com/sosland/bs/2016_03_01
https://www.nxtbook.com/sosland/bs/2016_02_01
https://www.nxtbook.com/sosland/bs/2015_12_01
https://www.nxtbook.com/sosland/bs/2015_11_01
https://www.nxtbook.com/sosland/bs/2015_10_01
https://www.nxtbook.com/sosland/bs/2015_09_01
https://www.nxtbook.com/sosland/bs/2015_08_01
https://www.nxtbook.com/sosland/bs/2015_07_01
https://www.nxtbook.com/sosland/bs/2015_06_01
https://www.nxtbook.com/sosland/bs/2015_05_02
https://www.nxtbook.com/sosland/bs/2015_04_01
https://www.nxtbook.com/sosland/bs/2015_03_01
https://www.nxtbook.com/sosland/bs/2015_02_01
https://www.nxtbook.com/sosland/bs/2014_12_01
https://www.nxtbook.com/sosland/bs/2014_11_01
https://www.nxtbook.com/sosland/bs/2014_10_01
https://www.nxtbook.com/sosland/bs/2014_09_01
https://www.nxtbook.com/sosland/bs/2014_08_01
https://www.nxtbook.com/sosland/bs/2014_07_01
https://www.nxtbook.com/sosland/bs/2014_06_01
https://www.nxtbook.com/sosland/bs/2014_05_01
https://www.nxtbook.com/sosland/bs/2014_04_01
https://www.nxtbook.com/sosland/bs/2014_03_01
https://www.nxtbook.com/sosland/bs/2014_02_01
https://www.nxtbook.com/sosland/bs/2013_12_01
https://www.nxtbook.com/sosland/bs/2013_11_01
https://www.nxtbook.com/sosland/bs/2013_10_01
https://www.nxtbook.com/sosland/bs/2013_09_01
https://www.nxtbook.com/sosland/bs/2013_08_01
https://www.nxtbook.com/sosland/bs/2013_07_01
https://www.nxtbook.com/sosland/bs/2013_06_01
https://www.nxtbook.com/sosland/bs/2013_05_01
https://www.nxtbook.com/sosland/bs/2013_04_01
https://www.nxtbook.com/sosland/bs/2013_03_01
https://www.nxtbook.com/sosland/bs/2013_02_01
https://www.nxtbook.com/sosland/bs/2012_12_01
https://www.nxtbook.com/sosland/bs/2012_11_01
https://www.nxtbook.com/sosland/bs/2012_10_01
https://www.nxtbook.com/sosland/bs/2012_09_01
https://www.nxtbook.com/sosland/bs/2012_08_01
https://www.nxtbook.com/sosland/bs/2012_07_01
https://www.nxtbook.com/sosland/bs/2012_06_01
https://www.nxtbook.com/sosland/bs/2012_05_01
https://www.nxtbook.com/sosland/bs/2012_04_01
https://www.nxtbook.com/sosland/bs/2012_03_01
https://www.nxtbook.com/sosland/bs/2012_02_01
https://www.nxtbook.com/sosland/bs/2011_12_01
https://www.nxtbook.com/sosland/bs/2011_11_01
https://www.nxtbook.com/sosland/bs/2011_10_01
https://www.nxtbook.com/sosland/bs/2011_09_01
https://www.nxtbook.com/sosland/bs/2011_08_01
https://www.nxtbook.com/sosland/bs/2011_07_01
https://www.nxtbook.com/sosland/bs/2011_06_01
https://www.nxtbook.com/sosland/bs/2011_05_01
https://www.nxtbook.com/sosland/bs/2011_04_01
https://www.nxtbook.com/sosland/bs/2011_03_01
https://www.nxtbook.com/sosland/bs/2011_02_01
https://www.nxtbook.com/sosland/bs/2010_12_01
https://www.nxtbook.com/sosland/bs/2010_11_01
https://www.nxtbook.com/sosland/bs/2010_10_01
https://www.nxtbook.com/sosland/bs/2010_09_01
https://www.nxtbook.com/sosland/bs/2010_08_01
https://www.nxtbook.com/sosland/bs/2010_07_01
https://www.nxtbook.com/sosland/bs/2010_06_01
https://www.nxtbook.com/sosland/bs/2010_05_01
https://www.nxtbook.com/sosland/bs/2010_04_01
https://www.nxtbook.com/sosland/bs/2010_03_01
https://www.nxtbook.com/sosland/bs/2010_02_01
https://www.nxtbook.com/sosland/bs/2009_12_01
https://www.nxtbook.com/sosland/bs/2009_11_01
https://www.nxtbook.com/sosland/bs/2009_10_01
https://www.nxtbook.com/sosland/bs/2009_09_01
https://www.nxtbook.com/sosland/bs/2009_08_01
https://www.nxtbook.com/sosland/bs/2009_07_01
https://www.nxtbook.com/sosland/bs/2009_06_01
https://www.nxtbook.com/sosland/bs/2009_05_01
https://www.nxtbook.com/sosland/bs/2009_04_01
https://www.nxtbook.com/sosland/bs/2009_03_01
https://www.nxtbook.com/sosland/bs/2009_02_01
https://www.nxtbook.com/sosland/bs/2008_12_01
https://www.nxtbook.com/sosland/bs/2008_11_01
https://www.nxtbook.com/sosland/bs/2008_10_01
https://www.nxtbook.com/sosland/bs/2008_09_01
https://www.nxtbook.com/sosland/bs/2008_08_01
https://www.nxtbook.com/sosland/bs/2008_07_01
https://www.nxtbook.com/sosland/bs/2008_06_01
https://www.nxtbook.com/sosland/bs/2008_05_01
https://www.nxtbook.com/sosland/bs/2008_04_01
https://www.nxtbook.com/sosland/bs/2008_03_01
https://www.nxtbook.com/sosland/bs/2008_02_01
https://www.nxtbook.com/sosland/bs/2007_12_01
https://www.nxtbook.com/sosland/bs/2007_11_01
https://www.nxtbook.com/sosland/bs/2007_10_01
https://www.nxtbook.com/sosland/bs/2007_09_01
https://www.nxtbook.com/sosland/bs/2007_08_01
https://www.nxtbook.com/sosland/bs/2007_07_01
https://www.nxtbook.com/sosland/bs/2007_06_01
https://www.nxtbook.com/sosland/bs/2007_05_01
https://www.nxtbook.com/sosland/bs/2007_04_01
https://www.nxtbook.com/sosland/bs/2007_02_01
https://www.nxtbook.com/sosland/bs/2006_12_01
https://www.nxtbook.com/sosland/bs/2006_11_01
https://www.nxtbook.com/sosland/bs/2006_10_01
https://www.nxtbook.com/sosland/bs/2006_09_01
https://www.nxtbook.com/sosland/bs/2006_08_01
https://www.nxtbook.com/sosland/bs/2006_07_01
https://www.nxtbook.com/sosland/bs/2006_06_01
https://www.nxtbook.com/sosland/bs/2006_05_01
https://www.nxtbook.com/sosland/bs/2006_04_01
https://www.nxtbook.com/sosland/bs/2006_03_01
https://www.nxtbook.com/sosland/bs/2006_02_01
https://www.nxtbook.com/sosland/bs/2005_12_01
https://www.nxtbook.com/sosland/bs/2005_11_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_10_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_09_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_08_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_07_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_06_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_05_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_04_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_03_01
http://digitalbs.bakingbusiness.com/sosland/bs/2005_02_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_12_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_11_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_10_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_09_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_08_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_07_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_06_01
http://digitalbs.bakingbusiness.com/sosland/bs/2004_05_01
https://digitalbs.bakingbusiness.com/sosland/bs/2004_04_01
https://digitalbs.bakingbusiness.com/sosland/bs/2004_03_01
https://digitalbs.bakingbusiness.com/sosland/bs/2004_02_01
https://digitalbs.bakingbusiness.com/sosland/bs/2003_12_01
https://digitalbs.bakingbusiness.com/sosland/bs/2003_11_01
https://www.nxtbookmedia.com