Baking & Snack - December 2021 - 16

OPERATIONS EXECUTIVE OF THE YEAR
out high school and college while he trained to be a firefighter.
But the company culture and vision hooked him,
and Mr. Dairman found himself sticking around.
" We had a plan, and I remember telling all my friends
about it, and they laughed because we were just this small
donut shop, so to talk about growing this thing into this big
national company is something no one else really believed
except those of us who worked here, " he said.
Mr. Dairman came back with a plan to make himself as
valuable to the company as possible by working every position
he could. He familiarized himself with the ins and
outs of the process and business. He started as a baker and
moved up through the ranks to supervisor before pivoting
to driver.
" I knew I would be more valuable and flexible and helpful
to the cause if I knew multiple areas of the company, " he
said. " I wanted to try baking because at least I could learn
it, and then when I was a driver, I knew I would be more
beneficial to the company if I drove every route and not just
one. I wanted to learn them all so if someone called out, I
could switch routes. "
He's also served as a manager in all three areas: packing,
baking and driving. But it's in the driver department where
Mr. Dairman really discovered his niche. As manager, he
was no longer driving routes but on standby in case of breakdowns
or accidents, waiting to swoop in and rescue drivers
and donuts. There were a lot of nights when all would go
right on the routes, and he would be sitting around with a
bunch of manufacturing equipment not in use. And it was in
those late hours that he would start tinkering.
" We were a small operation, and all the equipment was
older, so I had a lot of time in the middle of the night and
the equipment wasn't being used, " he said. " So I would use
that time to try and fix anything that needed to be fixed,
and I taught myself how to work on the equipment. "
At the same time, Mr. Dairman would attend weekly
manager meetings with the Smith family who owned
Doughnut Peddler at the time and contribute to brainstorming
sessions to improve operations. While a lot of
good ideas came from those meetings - for example, the
software program that tracks sales and adjusts SKUs to
maximize sales for customers - some bigger ideas kept
getting left on the table because no one had time to execute
them. The chief executive officer at the time, Glade Smith,
saw an opportunity, promoted Mr. Dairman and put all of
those big ideas in his hands.
Top: As Doughnut Peddler looked to expand outside of Arizona,
Jon Dairman was vocal about the company's need to automate
to stay competitive, leading to increased automation at its East
Coast facilities.
Diana Simonetta
Bottom: Jon Dairman enjoys the people he works with and
prioritizes creating a fun, yet productive work environment.
James Dyrek
16 Baking & Snack December 2021 / www.bakingbusiness.com
http://www.bakingbusiness.com

Baking & Snack - December 2021

Table of Contents for the Digital Edition of Baking & Snack - December 2021

Baking & Snack - December 2021 - Intro
Baking & Snack - December 2021 - 1
Baking & Snack - December 2021 - 2
Baking & Snack - December 2021 - 3
Baking & Snack - December 2021 - 4
Baking & Snack - December 2021 - 5
Baking & Snack - December 2021 - 6
Baking & Snack - December 2021 - 7
Baking & Snack - December 2021 - 8
Baking & Snack - December 2021 - 9
Baking & Snack - December 2021 - 10
Baking & Snack - December 2021 - 11
Baking & Snack - December 2021 - 12
Baking & Snack - December 2021 - 13
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Baking & Snack - December 2021 - 15
Baking & Snack - December 2021 - 16
Baking & Snack - December 2021 - 17
Baking & Snack - December 2021 - 18
Baking & Snack - December 2021 - 19
Baking & Snack - December 2021 - 20
Baking & Snack - December 2021 - 21
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Baking & Snack - December 2021 - 26
Baking & Snack - December 2021 - 27
Baking & Snack - December 2021 - 28
Baking & Snack - December 2021 - 29
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Baking & Snack - December 2021 - 31
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Baking & Snack - December 2021 - 33
Baking & Snack - December 2021 - 34
Baking & Snack - December 2021 - 35
Baking & Snack - December 2021 - 36
Baking & Snack - December 2021 - 37
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Baking & Snack - December 2021 - 40
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