Baking & Snack - December 2020 - 79

reassembly processes, I always challenge our design
team to find a better and easier way to take the equipment apart and put it back together to simplify the
process for the operations, sanitation and maintenance
crews at the bakery, " he explained.
Mr. Zelaya works with bakeries either on site or at
Handtmann's Technology Center in Lake Forest, Ill. He
helps customers test equipment to minimize the risk of
unexpected or unwanted results. Depending on where
the customer stands in terms of the implementation of
automation, he can point out specific parts of the process to improve. For example, a bakery transitioning
from a manual operation may need to focus on the quality and rheology of their dough going through a machine to ensure all the final characteristics of the dough
are maintained during the automation process.
He also works with customers on FATs for all equipment purchases.
" We prepare the dough or batter in a similar way the
customer would at their facility. We mix, divide, deposit, proof and bake in order to get as close as possible to

the finished product the customer wants or previously
specified, " he said. " All this allows us to minimize the
dialing-in or fine-tuning during the actual commissioning time at the bakery to reduce the production line
down time or any inconveniences that comes with any
new installations. "
The current pandemic has made it difficult to continue this hands-on training for bakers, but Mr. Zelaya is
excited about the use of new technologies to help bakers
with remote and virtual training sessions both now and
into the future.
" I can personally see that trend continuing in the
coming years, not only to address the current health
situation but as a way to be more cost- and time-effective
in terms of being able to reach out to more customers
with the same resources, " he said.
Whether it's his technical engineering background, his
experience in wholesale bakeries or his passion to continuously learn more about the industry, Mr. Zelaya has
found the right recipe to succeed in the baking industry.
- Nico Roesler

www.bakingbusiness.com / December 2020 Baking & Snack 79


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Baking & Snack - December 2020

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