Baking & Snack - September 2020 - 89

BY 2023,

INDUSTRIAL USE
OF VIRTUAL REALITY
IS EXPECTED TO
BE THREE TIMES
LARGER THAN
CONSUMER USE.
Statista

quality, Mr. Magistrelli pointed out that it also works
well for teaching the basics. VR can teach how to locate
and solve alarms, recognize and control production issues, and even just familiarize themself with the line.
AR technology comes into play during remote troubleshooting, which has become more prevalent during
the pandemic. With AR functionalities on smart phones
or tablets, Rademaker engineers can see the production
line in a baker's facility and provide real-time instructions to operators on how to address issues. The AR
video support program is a part of Rademaker's 24/7
service department.
"A picture is worth a thousand words, and in today's
international market with a high-demand for remote
service, this adage is very applicable for the use of AR,"
Mr. Magistrelli said.
Immediate responsiveness is a key benefit to AR and
VR when it comes to remote assistance. In October,
VMI will begin implementing remote technical assistance with the use of connected glasses.
"This will allow the operator to have immediate re-

sponsiveness to the machine he is driving, reducing
standby time, downtime, logistics and travel costs,"
Ms. Auffr├ędou said.
AMF Bakery Systems recently launched its
VirtualCare program, which uses Microsoft's
Hololens device to provide remote bakery assistance.
Teams are connected to a certified AMF technician
for real-time visual diagnosis, troubleshooting and
operator training.
"By providing an extra set of eyes, AMF's remote
VirtualCare team safely guides bakery teams to quickly
resolve bakery issues," said Diana Boxey, global marketing director, AMF. "This technology will allow us to provide the expert guidance needed to reduce downtime,
improve equipment reliability, reduce waste and increase
line efficiency."
AMFMethod Documentation and Training tool offers bakery employees animated videos to help train
and assess their skills on safety, operation, maintenance
and sanitation on equipment. The company is working
on incorporating AR technology into this platform so
operators can experience a mixed-reality, hands-free
environment.
VR and AR are not everyday technologies, but they
are quickly becoming more accessible. In the past five
years, VR has gone from an attraction at trade shows
to becoming a useful training tool that can save bakers
time and money and keep employees safe. And with the
pandemic creating more opportunities for out-of-thebox solutions, they are poised to become staples in the
training and troubleshooting solutions.
"The recent coronavirus crisis will profoundly change
our practices and remote assistance will certainly become a standard, as much practiced as on-site interventions," Ms. Auffr├ędou said.
As technology improves and becomes cheaper, and
as bakers have more opportunities to use it, VR and AR
can help speed up training and make troubleshooting
cost-efficient and fast.

Left: Virtual reality is
fully immersive, allowing
operators to practice
maintenance work.
Rademaker USA

Right: Using virtual
reality technology to
train operators speeds
up the learning process
by allowing employees to
make mistakes without
endangering themselves.
VMI

*

www.bakingbusiness.com / September 2020 Baking & Snack 89


http://www.bakingbusiness.com

Baking & Snack - September 2020

Table of Contents for the Digital Edition of Baking & Snack - September 2020

editorial - When 'unprecedented' becomes the status quo
newsfront
In brief/people
trends snapshot news
Special report: Incubators -- A brand-new beginning
Operations: Muffin Town -- New rules for schools
Trends: Pretzels -- back in the spotlight
Formulation: Fats & oils -- Dialing into functionality
Formulation: Sourcing & Supply Chain -- Global web of ingredients
Equipment: Pizza tech -- Piling it on
Equipment: Mixing -- Keep your cool
Equipment: Finishing -- Seeking the perfect touch
Operations: Augmented & virtual reality -- Playing pretend
Equipment: Bottlenecks -- Breaking the bottleneck
Events
Innovations
Featured technical expert
Ingredients & formulating
Equipment & packaging
Patents
New on the shelf
New product spotlight -- A change of pace
Baking & Snack - September 2020 - 1
Baking & Snack - September 2020 - 1
Baking & Snack - September 2020 - 2
Baking & Snack - September 2020 - 3
Baking & Snack - September 2020 - 4
Baking & Snack - September 2020 - 5
Baking & Snack - September 2020 - 6
Baking & Snack - September 2020 - 7
Baking & Snack - September 2020 - 8
Baking & Snack - September 2020 - 9
Baking & Snack - September 2020 - editorial - When 'unprecedented' becomes the status quo
Baking & Snack - September 2020 - 11
Baking & Snack - September 2020 - newsfront
Baking & Snack - September 2020 - 13
Baking & Snack - September 2020 - 14
Baking & Snack - September 2020 - 15
Baking & Snack - September 2020 - In brief/people
Baking & Snack - September 2020 - trends snapshot news
Baking & Snack - September 2020 - Special report: Incubators -- A brand-new beginning
Baking & Snack - September 2020 - 19
Baking & Snack - September 2020 - 20
Baking & Snack - September 2020 - 21
Baking & Snack - September 2020 - 22
Baking & Snack - September 2020 - 23
Baking & Snack - September 2020 - Operations: Muffin Town -- New rules for schools
Baking & Snack - September 2020 - 25
Baking & Snack - September 2020 - 26
Baking & Snack - September 2020 - 27
Baking & Snack - September 2020 - 28
Baking & Snack - September 2020 - 29
Baking & Snack - September 2020 - 30
Baking & Snack - September 2020 - 31
Baking & Snack - September 2020 - 32
Baking & Snack - September 2020 - 33
Baking & Snack - September 2020 - 34
Baking & Snack - September 2020 - Trends: Pretzels -- back in the spotlight
Baking & Snack - September 2020 - 36
Baking & Snack - September 2020 - 37
Baking & Snack - September 2020 - 38
Baking & Snack - September 2020 - 39
Baking & Snack - September 2020 - 40
Baking & Snack - September 2020 - 41
Baking & Snack - September 2020 - 42
Baking & Snack - September 2020 - Formulation: Fats & oils -- Dialing into functionality
Baking & Snack - September 2020 - 44
Baking & Snack - September 2020 - 45
Baking & Snack - September 2020 - 46
Baking & Snack - September 2020 - 47
Baking & Snack - September 2020 - 48
Baking & Snack - September 2020 - 49
Baking & Snack - September 2020 - 50
Baking & Snack - September 2020 - Formulation: Sourcing & Supply Chain -- Global web of ingredients
Baking & Snack - September 2020 - 52
Baking & Snack - September 2020 - 53
Baking & Snack - September 2020 - 54
Baking & Snack - September 2020 - 55
Baking & Snack - September 2020 - 56
Baking & Snack - September 2020 - 57
Baking & Snack - September 2020 - 58
Baking & Snack - September 2020 - Equipment: Pizza tech -- Piling it on
Baking & Snack - September 2020 - 60
Baking & Snack - September 2020 - 61
Baking & Snack - September 2020 - 62
Baking & Snack - September 2020 - 63
Baking & Snack - September 2020 - 64
Baking & Snack - September 2020 - 65
Baking & Snack - September 2020 - 66
Baking & Snack - September 2020 - 67
Baking & Snack - September 2020 - 68
Baking & Snack - September 2020 - Equipment: Mixing -- Keep your cool
Baking & Snack - September 2020 - 70
Baking & Snack - September 2020 - 71
Baking & Snack - September 2020 - 72
Baking & Snack - September 2020 - 73
Baking & Snack - September 2020 - 74
Baking & Snack - September 2020 - 75
Baking & Snack - September 2020 - 76
Baking & Snack - September 2020 - 77
Baking & Snack - September 2020 - 78
Baking & Snack - September 2020 - Equipment: Finishing -- Seeking the perfect touch
Baking & Snack - September 2020 - 80
Baking & Snack - September 2020 - 81
Baking & Snack - September 2020 - 82
Baking & Snack - September 2020 - 83
Baking & Snack - September 2020 - 84
Baking & Snack - September 2020 - 85
Baking & Snack - September 2020 - 86
Baking & Snack - September 2020 - Operations: Augmented & virtual reality -- Playing pretend
Baking & Snack - September 2020 - 88
Baking & Snack - September 2020 - 89
Baking & Snack - September 2020 - 90
Baking & Snack - September 2020 - Equipment: Bottlenecks -- Breaking the bottleneck
Baking & Snack - September 2020 - 92
Baking & Snack - September 2020 - 93
Baking & Snack - September 2020 - 94
Baking & Snack - September 2020 - 95
Baking & Snack - September 2020 - Events
Baking & Snack - September 2020 - 97
Baking & Snack - September 2020 - 98
Baking & Snack - September 2020 - Innovations
Baking & Snack - September 2020 - Featured technical expert
Baking & Snack - September 2020 - 101
Baking & Snack - September 2020 - Ingredients & formulating
Baking & Snack - September 2020 - 103
Baking & Snack - September 2020 - Equipment & packaging
Baking & Snack - September 2020 - 105
Baking & Snack - September 2020 - 106
Baking & Snack - September 2020 - 107
Baking & Snack - September 2020 - 108
Baking & Snack - September 2020 - Patents
Baking & Snack - September 2020 - New on the shelf
Baking & Snack - September 2020 - 111
Baking & Snack - September 2020 - 112
Baking & Snack - September 2020 - 113
Baking & Snack - September 2020 - 114
Baking & Snack - September 2020 - 115
Baking & Snack - September 2020 - 116
Baking & Snack - September 2020 - 117
Baking & Snack - September 2020 - 118
Baking & Snack - September 2020 - 119
Baking & Snack - September 2020 - 120
Baking & Snack - September 2020 - 121
Baking & Snack - September 2020 - New product spotlight -- A change of pace
Baking & Snack - September 2020 - 123
Baking & Snack - September 2020 - 124
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