Baking & Snack - March 2019 - 83

"It could take six to eight months to fill a quality assurance management position."
International Delights prefers its quality control specialists to have a degree in a scientific discipline such
as biology, chemistry, food science or microbiology
in addition to previous experience in the food industry. "A quality person needs to be detail-oriented and
able to work independently as well as within a team,"
Mr. Yachouh said. "This is a multitask position where
you will be dealing with various departments. Therefore,
good communication skills are important."
Many companies promote more specific training.
Gonnella requires its quality assurance managers to have
an internal auditor certification. But rather than this being nonnegotiable when hiring, the company is willing
to teach employees this specification as long as they have
the other major qualifications.
Sometimes, despite training and experience, food
safety personnel will need additional expertise. This is
where a third-party consultant comes into play.
"With all the new regulations and requirements,
it's good to leverage a third party for assistance when
needed, such as consultants and academic experts,"
Mr. Yachouh said. "For specific technical inquiries, academic staff are very helpful."
Preparation for audits isn't just left to quality assurance/control management though. Line operators
and supervisors should also be trained in certain areas to have confidence during audits. Hearthside Food
Solutions teaches all hourly employees routine allergen
control, HACCP and GMPs.
International Delights trains all employees periodically. New hires are trained in the following: GMPs,
sanitation and food safety, HACCP/FSMA, allergens,
food defense, ingredient adulterations and Hazard
Communication Standard - or HazCom. Lastly, employees are instructed in record keeping. "It's important
to keep good and clear records," Mr. Yachouh said.
Good documentation includes filing employee education. "Auditors have consistently asked for evidence of
training," Ms. Pulings said. "While auditing our internal
audit records, they specifically ask for the training records of the person who performed the internal audit."

Not only is proper training in record keeping audited,
but it's key to keep a company on its toes.

The cycle of compliance
There isn't a start and end point to an audit program; rather, actions are taken on a daily, weekly and monthly basis.
"We verify sanitation daily with swabbing and test for
allergens frequently," Mr. Yachouh said. "We conduct
our own internal audits such as food safety and GMPs
and are audited annually by a third-party auditing body
for SQF certification. One out of every three years we
have an unannounced audit."
To keep this continual process in line, regularly updated documentation is crucial. All records should also
be in a central location so that when an auditor arrives,
the company doesn't have to search for the proof of compliance. "As food safety compliance becomes more complex and tedious, it's important to have all your documentation organized, paperless and easy to present to an
auditor," said Ryan Mead, sales manager, Focus Works.
The SQF-Sentinel from Focus Works, Inc. collects all inspection and maintenance data on a table or computer to
verify employees have finished compliance. "This allows
auditors to see exactly when each task was done, if there was
a noncompliance and the corrective action that was taken
in the event of the noncompliance," Mr. Mead explained.
The technology can also be integrated with temperature
probes, ovens and metal detectors, and this information is
automatically processed into a report for an auditor.
With requirement changes being inevitable, employees should always double check that they have the latest
version of forms, so an old form doesn't slip by.
Ms. Pulings calls it "the dreaded uncontrolled document." Using an old form often occurs when employees
make copies of the documents or procedures that aren't
updated. She suggested retrieving the forms directly
from the document control software to ensure a current
form, allowing a company to be audit-ready 24/7.
It never hurts to go above and beyond what's required.
"Start early, be organized and have the tools you need
to be compliant with food safety standards in place,"
Mr. Mead said. "So when the audit does take place,
nothing is a surprise."

All employees, in addition to
quality assurance/control
managers, should receive food
safety and documentation
training to be audit-ready.
©industrieblick - stock.adobe.com

*

www.bakingandsnack.com / March 2019 Baking & Snack 83


http://www.bakingandsnack.com

Baking & Snack - March 2019

Table of Contents for the Digital Edition of Baking & Snack - March 2019

Baking & Snack - March 2019
Contents
Contents
Editorial - Connecting the dots
Newsfront - McMullian to succeed Shiver at Flowers Foods
GFF expert named to advisory committee
ARYZTA adding cookie dough line in Minnesota
Mondelez capturing greater snack market share
News - Snacks skewing toward wellness, portability
Blue Diamond Growers to expand almond plant
IBIE adds education-only day
Correction
People/In Brief
CENSUS - SEEING THE BIG PICTURE
WYANDOT SNACKS - CHANGING THE GAME
C-STORES - INNOVATION PLAYGROUND
Feel-good snacks
EMULSIFIERS - COME TOGETHER
Searching for sustainable alternatives
FIBER - OPEN THE TOOLBOX
SNACK TECHNOLOGY - LIGHTEN UP
SHEETING, LAMINATING - STRETCHING THE IMAGINATION
Technology transforms to adapt to trends
BATTER DEPOSITING - WEIGHING THE OPTIONS
AUDITS - GATHERING THE EVIDENCE
Keeping track of inventory
PACKAGING MATERIALS - PURSUING NEW PLASTICS
Train the trainer on recycling tips
MEETING PREVIEW TIA - MILESTONE CELEBRATION
MEETING PREVIEW IFT - FORWARD-THINKING
MEETING PREVIEW IBIE - UNENDING UPGRADES
EVENTS
FEATURED INNOVATION CENTER
INGREDIENTS & FORMULATING
EQUIPMENT & PACKAGING
PATENTS
NEW ON THE SHELF
MARKETPLACE
AD INDEX
NEW PRODUCT SPOTLIGHT
Baking & Snack - March 2019 - Baking & Snack - March 2019
Baking & Snack - March 2019 - Baking & Snack - March 2019
Baking & Snack - March 2019 - 2
Baking & Snack - March 2019 - 3
Baking & Snack - March 2019 - 4
Baking & Snack - March 2019 - 5
Baking & Snack - March 2019 - 6
Baking & Snack - March 2019 - 7
Baking & Snack - March 2019 - 8
Baking & Snack - March 2019 - Contents
Baking & Snack - March 2019 - 10
Baking & Snack - March 2019 - Contents
Baking & Snack - March 2019 - Editorial - Connecting the dots
Baking & Snack - March 2019 - 13
Baking & Snack - March 2019 - Mondelez capturing greater snack market share
Baking & Snack - March 2019 - 15
Baking & Snack - March 2019 - Correction
Baking & Snack - March 2019 - People/In Brief
Baking & Snack - March 2019 - 18
Baking & Snack - March 2019 - CENSUS - SEEING THE BIG PICTURE
Baking & Snack - March 2019 - 20
Baking & Snack - March 2019 - 21
Baking & Snack - March 2019 - 22
Baking & Snack - March 2019 - 23
Baking & Snack - March 2019 - 24
Baking & Snack - March 2019 - 25
Baking & Snack - March 2019 - WYANDOT SNACKS - CHANGING THE GAME
Baking & Snack - March 2019 - 27
Baking & Snack - March 2019 - 28
Baking & Snack - March 2019 - 29
Baking & Snack - March 2019 - 30
Baking & Snack - March 2019 - 31
Baking & Snack - March 2019 - 32
Baking & Snack - March 2019 - 33
Baking & Snack - March 2019 - 34
Baking & Snack - March 2019 - C-STORES - INNOVATION PLAYGROUND
Baking & Snack - March 2019 - Feel-good snacks
Baking & Snack - March 2019 - 37
Baking & Snack - March 2019 - 38
Baking & Snack - March 2019 - 39
Baking & Snack - March 2019 - 40
Baking & Snack - March 2019 - EMULSIFIERS - COME TOGETHER
Baking & Snack - March 2019 - Searching for sustainable alternatives
Baking & Snack - March 2019 - 43
Baking & Snack - March 2019 - 44
Baking & Snack - March 2019 - 45
Baking & Snack - March 2019 - 46
Baking & Snack - March 2019 - FIBER - OPEN THE TOOLBOX
Baking & Snack - March 2019 - 48
Baking & Snack - March 2019 - 49
Baking & Snack - March 2019 - 50
Baking & Snack - March 2019 - 51
Baking & Snack - March 2019 - 52
Baking & Snack - March 2019 - SNACK TECHNOLOGY - LIGHTEN UP
Baking & Snack - March 2019 - 54
Baking & Snack - March 2019 - 55
Baking & Snack - March 2019 - 56
Baking & Snack - March 2019 - 57
Baking & Snack - March 2019 - 58
Baking & Snack - March 2019 - 59
Baking & Snack - March 2019 - 60
Baking & Snack - March 2019 - 61
Baking & Snack - March 2019 - 62
Baking & Snack - March 2019 - SHEETING, LAMINATING - STRETCHING THE IMAGINATION
Baking & Snack - March 2019 - 64
Baking & Snack - March 2019 - 65
Baking & Snack - March 2019 - 66
Baking & Snack - March 2019 - 67
Baking & Snack - March 2019 - Technology transforms to adapt to trends
Baking & Snack - March 2019 - 69
Baking & Snack - March 2019 - 70
Baking & Snack - March 2019 - 71
Baking & Snack - March 2019 - 72
Baking & Snack - March 2019 - 73
Baking & Snack - March 2019 - 74
Baking & Snack - March 2019 - BATTER DEPOSITING - WEIGHING THE OPTIONS
Baking & Snack - March 2019 - 76
Baking & Snack - March 2019 - 77
Baking & Snack - March 2019 - 78
Baking & Snack - March 2019 - 79
Baking & Snack - March 2019 - 80
Baking & Snack - March 2019 - AUDITS - GATHERING THE EVIDENCE
Baking & Snack - March 2019 - Keeping track of inventory
Baking & Snack - March 2019 - 83
Baking & Snack - March 2019 - 84
Baking & Snack - March 2019 - PACKAGING MATERIALS - PURSUING NEW PLASTICS
Baking & Snack - March 2019 - Train the trainer on recycling tips
Baking & Snack - March 2019 - 87
Baking & Snack - March 2019 - 88
Baking & Snack - March 2019 - 89
Baking & Snack - March 2019 - 90
Baking & Snack - March 2019 - MEETING PREVIEW TIA - MILESTONE CELEBRATION
Baking & Snack - March 2019 - 92
Baking & Snack - March 2019 - MEETING PREVIEW IFT - FORWARD-THINKING
Baking & Snack - March 2019 - 94
Baking & Snack - March 2019 - MEETING PREVIEW IBIE - UNENDING UPGRADES
Baking & Snack - March 2019 - EVENTS
Baking & Snack - March 2019 - 97
Baking & Snack - March 2019 - 98
Baking & Snack - March 2019 - 99
Baking & Snack - March 2019 - FEATURED INNOVATION CENTER
Baking & Snack - March 2019 - 101
Baking & Snack - March 2019 - INGREDIENTS & FORMULATING
Baking & Snack - March 2019 - 103
Baking & Snack - March 2019 - EQUIPMENT & PACKAGING
Baking & Snack - March 2019 - 105
Baking & Snack - March 2019 - 106
Baking & Snack - March 2019 - 107
Baking & Snack - March 2019 - PATENTS
Baking & Snack - March 2019 - 109
Baking & Snack - March 2019 - NEW ON THE SHELF
Baking & Snack - March 2019 - MARKETPLACE
Baking & Snack - March 2019 - 112
Baking & Snack - March 2019 - 113
Baking & Snack - March 2019 - 114
Baking & Snack - March 2019 - 115
Baking & Snack - March 2019 - 116
Baking & Snack - March 2019 - 117
Baking & Snack - March 2019 - 118
Baking & Snack - March 2019 - 119
Baking & Snack - March 2019 - 120
Baking & Snack - March 2019 - AD INDEX
Baking & Snack - March 2019 - NEW PRODUCT SPOTLIGHT
Baking & Snack - March 2019 - 123
Baking & Snack - March 2019 - 124
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